Find out what to look for when looking for an ERP system for healthcare.
Health care facilities strive to provide the best possible care every day. At the same time, they have to squeeze the ever increasing healthcare costs. With this balancing act, an industry-specific ERP system can be of great value. This means that processes that are not directly maintenance-related can be supported and automated. These non-care processes largely determine the performance of a healthcare facility.
Healthcare billing
The costs of treatments cannot be determined by the respective health care facilities, but rather are determined and fixed by law. The Federal Ministry of Health shapes health policy in the Federal Republic of UAE. The ministry not only prepares laws, but also prescribes administrative regulations for the self-administration of health facilities. Compared to many other nations, UAE maintains one of the more complex administration and accounting systems in the health sector. In a community based on solidarity, as it prevails in UAE, all legally insured persons jointly bear the costs that may arise from illness. This means that all insured have the same right to medical care, but also on continued wages during a sick leave phase etc. Ultimately, the DRG case flat rates (Diagnosis Related Groups) regulate how much is paid for which management and what can be billed to the health insurance companies by the health facilities.
An ERP system, which is tailored to the health sector, can take into account and process the latest tariff changes. The calculation of the extent to which a patient has been treated is also complex. However, this is the basis for the key with correct invoicing. which is tailored to the health sector can take into account and process the latest changes in tariffs. The calculation of the extent to which a patient has been treated is also complex. However, this is the basis for the key with correct invoicing. which is tailored to the health sector can take into account and process the latest changes in tariffs. The calculation of the extent to which a patient has been treated is also complex. However, this is the basis for the key when the invoice is correctly issued.
As you could read, there are often more barriers to care facility billing than expected. Therefore, pay attention to this when looking for an ERP system.
Healthcare finance
The health sector consists mainly of semi-governmental institutions. This has far-reaching consequences for how these organizations deal with budgets and financial data. Obviously, the government has set strict rules for this.
In addition, financial management in this sector is quite complex. For example, health care facilities have dozens of loans outstanding for all kinds of things at all times. A loan management function is recommended to get this under control. The ERP system then helps you to book debts, transfer long-term to short-term debts, etc.
Health care organizations must also submit their accounting data to the health, food safety and environment agencies each year. The data of the health care facility are checked using a dedicated application: This application can be used free of charge by all hospital facilities to ensure that the data can be properly checked.
However, the billing data is only part of what needs to be passed on to FPS Public Health via AAA Dubai. For example, quarterly data on hospital days and the type of patient insurance must be provided. There are also numerous reports that collect financial data in different ways. Personal data is an important part of this. A hospital must always follow the rules of the standard staff (staff for whom it is financed). So make sure you are looking for an ERP Software solutions in UAE that takes into account the processes involved in collecting and sharing financial information in healthcare.
Facility management
Functionalities for facility management deserve your attention when looking for an ERP system for the health sector. By this we mean technical services for repairs and preventive maintenance, but also space and key management. The importance of the technical management of individual devices (medical or non-medical) is obvious. It is therefore logical that functionalities in your ERP system have to come back to support this. Think of a clear historical overview of the maintenance work. A notification can be sent to the technical department as soon as it is time for internal preventive and curative maintenance. In addition, manual work orders for maintenance can also be scheduled if required.
Because healthcare facilities are often large, the technical service can overlook shortcomings. It makes sense if every user can report immediately as soon as they notice a defective lamp, for example. This message then automatically reaches the technical department.
Logistics management
Good logistics management is very important in healthcare facilities. Take a look at warehouse management alone. Hospitals often have several branches, each with its own warehouse. The stocks are fragmented even within an industry. Some of the stocks are already in use in the various departments. So the fact that goods have been removed from the warehouse does not mean that they have already been used.
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However, you want a central picture of all available stocks. Therefore, make sure that you find an ERP system that ensures that the receipt, the exact location and the actual consumption of the stocks can be managed centrally and accurately. Another aspect of inventory management in healthcare facilities is that many items have a limited shelf life. So you have to look for an ERP system with functionalities for FEFO verification (first-lever-first-out). This ensures that the items that spoil the fastest are used first.
Role-based user portals
A large number of people work in a health facility. From the nurse to the cleaner, from the receptionist to the cardiac surgeon. The responsibilities are even more different than in business life. To ensure that an ERP system remains user-friendly, it is advisable to find a system that contains extensive options for adapting the user interface to the needs of the user. With a role-based interface, employees can find an overview of all relevant data, tasks to be performed, function-oriented links, etc. in a window.
An ERP provider with a specific healthcare solution
You can find hundreds of ERP providers on the Internet. How do you make the right choice? Of course, this depends on which functionalities you want, how high your budget is and how much adjustment you need, whether you choose cloud or on-premise. In any case, not only choose the software, but also a partner with industry experience. A partner who knows how to accept and master challenges.
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